Mastering Workplace Communication
About This Course
A comprehensive, practical course to improve clarity, writing, presentations, and team collaboration. It combines frameworks, templates, and practice exercises to make communication more effective across functions.
Designed for managers and professionals who want immediate, workplace-ready improvements.
Learning Objectives
Core principles of clear verbal and written communication
Structuring messages for different audiences (executives, peers)
Presentation skills and meeting facilitation techniques
Templates and tools for consistent team communication
Material Includes
- Downloadable Communication Planning Template (PDF)
- Team Meeting Checklist (Google Docs)
- Slide Deck: Effective Communication Models
- Sample Email Scripts for Common Scenarios
- Printable Certificate of Completion
- Access to Discussion Board & Peer Feedback
- End-of-course Quiz & Knowledge Check
Requirements
- No prerequisites; suitable for all professional levels
- Willingness to practice presentations and writing task
Curriculum
15 Lessons26h
Communication Fundamentals
Principles of Effective Communication
Verbal vs. Non-Verbal Communication
Listening Skills & Active Feedback
Communication Basics
Team Communication Techniques
Professional Writing Skills
Conflict Resolution & Negotiation
Developing EI in Your Organization
Your Instructors
admin
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Material Includes
- Downloadable Communication Planning Template (PDF)
- Team Meeting Checklist (Google Docs)
- Slide Deck: Effective Communication Models
- Sample Email Scripts for Common Scenarios
- Printable Certificate of Completion
- Access to Discussion Board & Peer Feedback
- End-of-course Quiz & Knowledge Check
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