Emotional Intelligence for Leaders
About This Course
Develop practical emotional intelligence skills to lead with empathy and clarity. The course focuses on self-awareness, social awareness, and relationship management for everyday leadership challenges.
Participants practice frameworks for feedback, conflict resolution, and stress management to improve team dynamics.
Learning Objectives
Self-awareness techniques and emotional regulation
Active listening and empathy in team contexts
Conflict resolution and coaching skills
Applying EI to decision-making and stress management
Material Includes
- Downloadable Communication Planning Template (PDF)
- Team Meeting Checklist (Google Docs)
- Slide Deck: Effective Communication Models
- Sample Email Scripts for Common Scenarios
- Printable Certificate of Completion
- Access to Discussion Board & Peer Feedback
- End-of-course Quiz & Knowledge Check
Requirements
- Open mindset for personal development
- Willingness to participate in roleplays and self-assessments
- Managerial or supervisory experience helpful
Curriculum
15 Lessons24h
Introduction to Emotional Intelligence (EI)
Understanding EI and Its Importance
Self-Awareness and Self-Regulation
Emotional Triggers and Responses
EI Basics
Social Awareness & Empathy
Relationship Management
EI in Leadership Decision-Making
Developing EI in Your Organization
Your Instructors
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Material Includes
- Downloadable Communication Planning Template (PDF)
- Team Meeting Checklist (Google Docs)
- Slide Deck: Effective Communication Models
- Sample Email Scripts for Common Scenarios
- Printable Certificate of Completion
- Access to Discussion Board & Peer Feedback
- End-of-course Quiz & Knowledge Check